Returns & Refund Policy
Due to the handcrafted and personal nature of our products, we do not accept returns or exchanges.
Each item is carefully made in small batches with quality and intention, and we take pride in ensuring every order is packaged and shipped with care.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery.
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photos of the item and packaging
We will gladly work with you to make it right.
Cancellations
Orders may be canceled within 24 hours of purchase.
After this window, your order may already be in processing and cannot be canceled.
Non-Returnable Items
For safety and hygiene reasons, the following items are final sale:
- Candles
- Body oils and shave oils
- Lip balms
- Soaps and self-care products
Contact
If you have any questions or concerns, please reach out through our Contact page.
✨ We want you to love your purchase—please reach out if there’s ever an issue.